Process Guidance in Indirect Procurement

Process guidance that turns requests into compliant purchases.

Structure free-text requests, guide stakeholders to the right buying channels, and onboard suppliers without friction. While others hide behind policies, you increase compliance and competition across indirect spend.

airplane cockpit
The reality

Indirect procurement breaks where policy meets practice.

Indirect spend is what the business runs on: marketing agencies, IT services, facility management, consultants, office supplies. Most requesters buy once a year and don't know the policy, the preferred suppliers, or the right buying channel. An email or a phone call to the supplier they already know. Procurement is involved too late to influence the decision or the price. No bad intentions, no lack of policy - it just doesn’t show up in the moments that matter.

Unstructured
requests.

Free-text requisitions, email requests, missing specifications. Every incomplete request starts a clarification cycle, and buyers spend their time translating needs instead of shaping them.

Unused buying
channels.

Catalogs, marketplaces, frame agreements, preferred suppliers. They only create value when stakeholders find them. When they don't, spend goes to whoever the requester already knows.

Under the radar.

Single quotes, new suppliers, high volume, low value. When individual orders are below procurement involvement thresholds, you can’t even blame maverick spend for the lack of compliance.

One front door to Procurement.

Forget the procurement intranet page. Give your stakeholders a central place and frictionless experience for purchase, supplier, contract, and sourcing requests with our dialog-based intake, available on a Google-like home screen or directly in Microsoft Teams. Get involved early, when the need emerges and before a supplier has been chosen.

Free text is the last resort, not the first.

Not every need fits into a form. Free up buyer capacity by structuring free-text requisitions with our natural language processing capabilities, using purchasing context, historic purchases, and semantic similarities. Turn service needs into clear SOWs, questionnaires, and cost templates with our GenAI Scope Generator agent and reduce the rework rate by 78%.

Your Buying Channel Strategy, finally in use.

A strategy only works when stakeholders follow it. Bring your Buying Channel Strategy to life at the point of need with our chat-based AI Intake Agent. Perform real-time catalog and marketplace checks, recommend preferred suppliers, surface existing contracts, and point stakeholders to the right contact when they get stuck, so existing category strategies become operational, not ignored.

Policy compliance, built in.

Your stakeholders shouldn't need a policy training to buy a service. Reduce maverick spend by embedding your procurement, IT & data security, and TPRM policies into category-specific workflows. Check every request for completeness and compliance as it is created and avoid rejections with guidance from the start.

Supplier onboarding that helps the business do business.

New suppliers shouldn't take months. Let stakeholders request new suppliers directly from our central intake pane, then automate outreach, data collection, review, and approval management with customizable onboarding workflows. Define your qualification requirements once and let your business get to work faster.

Negotiations, even below the threshold.

Don't be satisfied with the first quote (because it's the only one). Let stakeholders run tactical sourcing events under your supervision and configure autonomous negotiation agents in our AI Negotiation Cockpit to deliver an average 4.9% savings. Guidance doesn't stop at the negotiation, and neither do we. Orchestrate the Source-to-Pay process with our Procurement Automation Platform.

THE VALUE OF GUIDANCE IN INDIRECT PROCUREMENT

AI-driven guidance that makes the compliant path the easy one.

01

Fewer clarification loops.

Create category-specific requests, SOWs, and RFPs that reduce the rework rate by 78%, without building a structured form for every category.

02

Channel compliance.

Guide stakeholders to existing catalogs, contracts, and preferred suppliers so spend flows through the channels you negotiated.

03

Process compliance.

Built-in workflows ensure compliance with Procurement, IT security, and risk policies without teaching stakeholders the rulebook.

04

Faster suppliers, better prices.

Reduce onboarding times by 90% and achieve an average 4.9% savings with autonomous negotiations.

« La gestion des entrées nous aide à fournir à nos parties prenantes un point d'entrée unique pour les achats et à les guider tout au long de notre politique d'approvisionnement et des canaux d'achat souhaités. L'approche de Procure AI est à la fois innovante et pragmatique. »
Sven Goronzi
Chef de projet et responsable des processus et du système Einkauf + Logistik
Énergie naturelle

FAQ

What is Generative AI Intake Management?

Generative AI Intake Management uses conversational interfaces and semantic search to guide users toward compliant buying channels. It is the front door into Procurement, helping to ensure early involvement, process compliance, and improved stakeholder experiences.

Les parties prenantes peuvent-elles soumettre des demandes via Microsoft Teams ?

Oui Les flux de travail d'admission s'intègrent aux outils de collaboration tels que Teams.

‍

Comment l'IA Intake Management aide-t-elle à appliquer la politique d'approvisionnement ?

Les contrôles de politique intégrés valident les demandes par rapport aux règles d'approvisionnement et de gestion des risques.

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L'IA peut-elle structurer automatiquement les demandes d'achat en texte libre ?

Oui Grâce à l'IA générative, les demandes en langage naturel peuvent être structurées et enrichies afin de réduire les allers-retours manuels entre les équipes d'achat et les demandeurs.

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La supervision humaine est-elle toujours requise dans les négociations autonomes ?

Oui La conception axée sur l'humain garantit un alignement stratégique.

‍

L'intégration des fournisseurs peut-elle être automatisée ?

Oui Les flux de travail d'intégration configurables automatisent la qualification et les approbations.

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Features

Process guidance that enables, not slows down.

Guided buying

Écran d'admission intuitif et conseils par chat
Fonctionnalité de recherche sémantique intelligente
S'intègre à MS Teams
S'intègre aux solutions de catalogue existantes
S'intègre aux places de marché B2B
Trouvez facilement les fournisseurs et les contrats disponibles

Requests & policy

No items found.

Suppliers & negotiations

Demandez de nouveaux fournisseurs ou contrats
Flux de travail d'intégration personnalisables
Règles de qualification des fournisseurs adaptatives
Demandez des devis aux fournisseurs de manière autonome
Générateur de règles de négociation
Exécution autonome des négociations

Still explaining your procurement policy one request at a time?

Build an AI buying desk instead!