AI agents and use cases in Procurement

AI agents and use cases are the new frontier in digital procurement technology. In our expert webinar with Adam Brown, we

• Discussed the difference between use cases and agents,
• Deep-dived into examples around data analytics, autonomous sourcing, and intake management,
• Explored the benefits of an AI platform approach over integrated AI,
• Examined the importance of secure AI and strong governance processes, and
• Provided advice on how to get started on your AI journey in Procurement.

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Key takeaways

While we could have easily continued the discussion for another hour or four, we had to keep it concise. Here are some of our main takeaways for getting started and scaling AI in Procurement:

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• With agents being a relatively new development, the terminology can be confusing: use cases focus on outcomes and agents are focused on the tasks needed to get there.
• A large number of use cases along the end-to-end procurement process exist - structuring them alongside known verticals helps to get a clearer overview.
• The starting point of your individual journey needs to be around your most pressing pain point. Begin with a single use case and expand from there.
• Yves and Adam were eager to discuss security and governance but we need another hour just for that. Consider this session a starting point.
• AI literacy is extremely critical: humans need to know how and when to trust or challenge the output of AI. Critical thinking is a skill to hone as it is too easy to fall into the trap of complacency. Watch out for our training on AI in Procurement.
• Secure AI platforms help you start small and scale fast without the complexity of orchestrating multiple solutions for small use cases.

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If you believe that AI has the power to make the complexity in procurement manageable and want to be ready for leveraging AI agents and use cases as part of your Digital Transformation Roadmap, watch the webinar now and get in touch with us!